Account and registration
Account and registration
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I haven't been able to authenticate myself. What should I do?
If you are unable to authenticate, here are the checks to perform depending on your situation: You are using ItsMeMake sure your data in the ItsMe app is up to dateCheck that your application ...
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How do I use Itsme to authenticate my account?
Authenticating yourself on our site couldn't be easier! You have several choices: - authenticate with ITSme;- authenticate by taking a few photos of your documents;To authenticate with ITSme, ...
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How do I authenticate my account using the ‘Take photos’ option?
Authenticating on our site couldn't be easier!Several options are available:- Authenticating with ItsMe;- Authenticating by taking several photos of your documents; Our Veriff photo assistant ...
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Authentication mandatory since 1 May 2025
Since 01/05/2025, new rules require you to be verified in order to play on your account. Therefore, a message may appear on your account for a few weeks now: Rest assured, there are several w...
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I can’t log into my account. Why?
If you can no longer log into your account, several reasons are possible: 1. Did you forget your password?If you have entered the wrong password several times, your account may be temporarily ...
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I'm not able to register at CasinoBelgium. What should I do?
If you aren’t able to register, you might already have a CasinoBelgium account? As a 100% legal website certified by the Belgian Gaming Commission, we place great importance on respecting the ...